If you don't know an iMac from a Big Mac, purchasing a computer can be overwhelming. Heck, even computer-savvy folks can be daunted by the astounding number of models — and the countless accessories that goes with them. And then there's the challenge of setting up your new systems and learning how to operate them.

Don't tear your hair out! Paul offers all the high-tech help you need. Laptops, desktops, modems, printers, scanners, DSL, wireless networks, even online banking — Paul knows about all this stuff. Better yet, he has the experience, the skill and the patience to get you up to speed.

Here's a closer look at the five major computer-related services that Paul provides.

#1: Help with purchasing and setup for Windows and Mac

Do you need a 500 Mhz or 800 Mhz FSB? An Ultra ATA/100 or Serial ATA hard drive? Do you need a firewall if you're running Windows XP Home Edition?

Paul can help you decide! Whether you're a Windows fan or a Mac diehard, Paul can save you time, frustration and bundles of money by helping you make informed purchasing decisions. He will assess your needs and work within your budget to select a dependable system that employs the latest technology.

Then, he'll come to your home or office and set up the system, along with any related software. He'll also teach you — patiently — how to use your new equipment. See #5 for details on Paul's basic and in-depth instruction services.

#2: Computer upgrade and repair

Maybe you don't need a new computer — maybe all you really need is an upgrade. Adding system memory or hard-drive space can be a cheap way to eke more life out of an older system. Paul can assess your current equipment and offer suggestions for improving its performance.

If you lose your Internet connection, your printer malfunctions or your CD drive doesn't work, Paul can help you with those problems, too.

Also keep in mind that system software needs regular maintenance to run efficiently, especially if you spend a lot of time on the Internet. Virus checkers need to be updated. Spyware or adware may have sneaked onto your computer via the Internet, slowing down your system, giving you unwanted ads or snooping on your Internet browsing habits.

In short, Paul can troubleshoot and repair many of the software and hardware bugs that may plague your computer.

#3: Help with purchasing printers, scanners, cameras and other accessories

There's nothing Paul enjoys more than reading up on computer gizmos (well, other than purchasing them). Take advantage of his knowledge and experience! He can help you make smart decisions on CD- and DVD-burning drives, digital cameras, PDAs, digital music players, scanners, printers, flat-panel monitors and sound systems. Of course, he'll also set them up and teach you how to use your new high-tech devices.

#4: Wired & wireless networking — Cable & DSL

You've been wanting to establish high-speed Internet service but don't have the patience, the know-how or the time to do it yourself. Call Paul! He can also help you set up a wired or wireless network to share the connection between computers at your home or office. A small network will also enable you to share printers and documents between computers. Best of all, Paul can set up an automatic back-up system so you won't be in danger of losing your valuable data!

#5: Training and support for e-mail, Web browsers, Microsoft Office, Photoshop and other software applications

Getting started with some of today's slick, sophisticated programs can be daunting. The manuals might as well be written in Greek! Stop stressing out and let Paul get you up to speed — at your pace and on your machine. He can teach you to use e-mail, surf the Web, use a word processor or spreadsheet. He'll give you a quick overview or set up a series of lessons.

Paul can set you up with financial programs to manage your accounts through the convenience of online banking. He can even teach you how to take better digital photographs, make prints and share them online with your clients, friends or family.

Paul can even show you how to create a digital library from all of your music collection — CD, tape or vinyl — so you can carry it around with you on a digital music player like an iPod or Rio. Wouldn't it be nice to clear off those shelves of bulky CDs and albums and have access to all of the latest music without ever leaving home?